Privacy policy

Privacy Policy

This page explains what Office Furniture Express receives through quote requests, request lists, live chat, and newsletter signups, and how to reach us about submitted information.

Last updated: September 23, 2026

Information handling

What comes through the site.

Contact forms and request lists

When you submit the fuller request form, we collect your name, organization name, business email, phone number, delivery location, requested products or files, budget or budget range, requested delivery date, and any PO number or agency reference you provide. We use this information to respond to your request and prepare a written quote. Form submissions are handled by our team by email; no CRM is configured in the site code. We retain submitted information only as long as reasonably necessary to respond, prepare a written quote, coordinate an approved project, satisfy applicable recordkeeping obligations, and handle follow-up, after which we delete or securely dispose of it according to our records practices. The form and its submitted files are transmitted securely.

Live Chat

Live Chat. We offer live chat through Tawk.to to answer questions about our products, services, certifications, and buying process. When you use live chat, the information you type is processed by Tawk.to, a third-party service provider, on its servers. Tawk.to's privacy policy applies to that chat data and can be viewed at https://www.tawk.to/privacy-policy/. Office Furniture Express does not store your chat messages on our own systems. Please do not enter sensitive information such as financial account numbers, tax identification numbers, or account passwords in chat.

Email and newsletter updates

If you sign up for the newsletter, your email address is used only for those updates. You can unsubscribe at any time using the unsubscribe option in an update.

Privacy questions

Contact our team.

To ask about, correct, or delete information you submitted, contact marvin@ofexpresspro.com or call (619) 853-7567.

The appearance of U.S. Department of War (DoW) visual information does not imply or constitute DoW endorsement.

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